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Welcome to AboutMyPropertyTM


Register for an account on the newly enhanced AboutMyProperty to learn more about how your property was assessed, view the information we have on file, compare your property to others in your neighbourhood or file a Request for Reconsideration.

Note: All property owners will need to register for an account using the roll number and access key found on their most recent property assessment notice. You can also re-register using your existing login credentials and you will be prompted to update your account information and password.

Follow the steps below to create your AboutMyProperty™ account.

Create an account to access the features available to you through AboutMyProperty™.
ROLL NUMBER & ACCESS KEY: Your Roll Number and Access Key can be found on your Property Assessment Notice.
Your 19-digit Roll Number can be found on page two of your Property Assessment Notice under 'How can I learn more about my assessment?'

Enter your 19-digit Roll Number and Access Key found on your Property Assessment Notice.

This dialog is used to enter and validate your roll number and access key

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Terms and Conditions of Use of AboutMyPropertyTM
TERMS AND CONDITIONS:
To continue to create your account, please review and accept our Terms and Conditions of Use.

Terms and Conditions of Use of AboutMyProperty™

1. Your use of AboutMyProperty™ is conditioned on your acceptance of these terms and conditions. You acknowledge that MPAC may, without further notice to you, amend these terms and conditions, and you agree to be bound by those terms and conditions prevailing at the time you obtain property assessment data from MPAC, whether owned or licensed by MPAC, including any visual portrayal of such data (“MPAC Data”).

2. The MPAC Data, furnished to you by MPAC in respect of the subject property and comparable properties, is to be used solely for the purpose of assisting you in determining whether the assessment of the subject property is accurate and equitable, and for no other purpose.

3. The login username and password provided by MPAC to you, the property owner, tenant or representative of a property owner or tenant (“Agent”), or any new login username and password you subsequently create, shall not be shared, assigned, transferred or otherwise made available to any third party.

4. If you are an Agent, you are authorized to access MPAC Data on behalf of a property owner or tenant solely for the purposes described herein, provided that you have a written agreement to act on the property owner or tenant’s behalf.

5. You may not sell, transfer, copy, reproduce, republish, upload, post, commercially exploit or disseminate the MPAC Data, nor make it otherwise publicly available, except in the context of a complaint or an assessment appeal pursuant to the provisions of the Assessment Act. Further, you may not, under any circumstances, use the MPAC Data for commercial solicitation purposes. For clarity, nothing in these terms and conditions prohibits a residential property owner or tenant from discussing the MPAC Data with other residential property owners or tenants for the purposes of determining the fairness of a property’s assessment. MPAC reserves the right to vary any of the MPAC Data or to use other information in any complaint or appeal process.

6. You must ensure that the MPAC Data is secure from unauthorized access.

7. MPAC represents that MPAC and its suppliers (including the Government of Ontario) have title to, own, or otherwise have intellectual property and other rights in the MPAC Data and reports containing MPAC Data. You acknowledge that unauthorized disclosure of the MPAC Data could reasonably be expected to significantly prejudice the competitive position of MPAC and/or its suppliers.

8. The MPAC Data is provided on an “as is” and “where available” basis. While MPAC strives for accuracy, MPAC and its suppliers make no guarantee, warranty, representation or condition of accuracy, completeness, usefulness for your purpose or intent to provide updates, fixes, maintenance or support. MPAC and its suppliers expressly disclaim all warranties, representations or conditions, express or implied. You assume all risk as to the results and performance of the MPAC Data.

9. MPAC and its suppliers will not be liable to you for any loss or damage including, without limitation, lost revenue, profit or savings, lost or damaged data or other commercial or economic loss, or for any indirect, incidental or consequential damages.

10. To the maximum extent permitted by applicable law, you will indemnify and hold harmless MPAC and its suppliers from and against any and all claims, actions, damages or losses which may be alleged against MPAC and its suppliers in respect of any breach of these terms and conditions or your use of the MPAC Data.

11. Subject to any professional obligations of retention, you agree to destroy all records of MPAC Data promptly upon completion of the use of the MPAC Data for the permitted purposes. Furthermore, you agree to immediately notify MPAC in the event that your Agent ceases to act for you.

12. Upon giving you reasonable notice, MPAC reserves the right to terminate your access to, and use of, MPAC Data in MPAC’s sole discretion, including where you and/or your agent are in breach of these terms and conditions or in violation of applicable laws. In the event that your access is terminated for any reason, you agree to immediately destroy all records of MPAC Data that you may have in your custody or control, subject to any professional obligations of retention, where you are an Agent.

13. Accessible formats and communication supports are available upon request. If you have accessibility needs and require accommodation due to disability, please contact MPAC’s Customer Contact Centre or use MPAC's MPAC’s Accessibility Feedback Form.

Enter your email address and create a password for your AboutMyProperty™ account.
PASSWORD CREDENTIALS:
Must meet all criteria below:
At least 11 Characters (no spaces)
Upper case letter
Lower case letter
Number
Special Character
*Required
Select a security question from the list below and enter your answer.
YOUR RESPONSE:
Make sure your answer is easy to remember but unique to you. Your answer will be used to validate your identity if you need to reset your email or password.
*Required
Select a language preference of your choice from the options below.
SELECT A LANGUAGE:
Your choice will become the default language for your experience within AboutMyProperty™. You can change this later in your account settings.

As part of our commitment to customer service excellence, MPAC is working towards customizing property owners' language preferences in its systems. The language you select here will become the default language for your browsing experience when you are logged in and for future communication/correspondence from MPAC.

If you receive any products and/or services from MPAC that are not in your preferred language, please call us at 1 866 296-6722 or TTY 1 877 889-6722 and we will be happy to assist you.



Sign in using your email address and password to access AboutMyProperty™.
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Have Questions?

Have Questions?

Find below our list of most frequently asked questions...

What is AboutMyProperty?

AboutMyProperty is a secure, online, easy-to-use, self-serve website that allows property owners to learn more about how their property was assessed, see the information MPAC has on file as well as compare it to others in their neighbourhood or area.

What kind of information can I get on AboutMyProperty?

You can learn more about how your property was assessed, see the information MPAC has on file, compare your property to others in your neighbourhood or area as well as file a Request for Reconsideration - free of charge.

How do I register and log in?

To register for AboutMyProperty, you need the Roll Number and Access Key located on your Property Assessment Notice. If you own more than one property, each will have its own unique Roll Number and Access Key. After you register your first property - you can add additional properties through the Manage My Account area or add a property located at the top of the homepage.

Haven't received your Property Assessment Notice? Please contact us.

If you need help registering, contact us and one of our customer service representatives will assist you.

The minimum browser requirements for the site are Google Chrome 30+, Firefox 37+, Internet Explorer 11+ or Safari 7+.